The strengths and weaknesses of the information governance approach to records management

Thinking Records

It is clear that a new records management approach is emerging.   We can see the signs:

  • a new set of tools has emerged that seek to enable organisations to mitigate and adapt to the the fact that their records are largely held in places such as e-mail accounts, shared drives and SharePoint team sites that are difficult for the organisation to manage.    In contrast the previous records management approach (the electronic records management approach) sought to move records out of these repositories into an environment that was easy for the organisation to manage – a standards compliant electronic records management system
  • a new set of beliefs are forming about records – the belief that the burden of records management on end-users should be minimised. The belief that end-users cannot be relied upon to make consistent decisions on whether or not particular documents or e-mails needs to be captured…

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