Category: Library Management

Copyright, privacy, makerspaces & more! – a preview of the CILIP Cymru Wales Conference


The CILIP Cyrmu Wales Conference 2017 in Llandudno is three weeks away but places can only be booked until Thursday 4th May. Our pick of the sessions are below along with some useful resources from us to help you prepare for what is sure to be a memorable event.

More information about the programme can be found on the conference website

Here’s our pick of the sessions:

Keynote: Copyright Education and Librarians: understanding privileges and rights

Dr Jane Secker, co-author of Copyright and E-learning is presenting this keynote speech.

Useful resource

Jane’s recent blogpost: Copyright and e-learning: 6 tips for practitioners

Keynote: Protecting the privacy of library users

Paul Pedley, author of Practical Copyright for Library and Information Professionals, is presenting the other keynote on the last day of the conference.

Useful resource

Paul’s recent blogpost: The 2014 changes to copyright law were welcome, but there’s still unfinished business to attend to

Session: How we made a makerspace- and how you can too! 

Allie Cingi, Library Manager at Awen Cultural Trust  and Rob Jones, Library Assistant st Pencoed Library present this session on makerspaces; innovative DIY studios known as makerspaces where people can build, invent, share, and learn.

Useful resource

Ellyssa Kroski’s blog on 5 maker ideas for your library, taken from her book, The Makerspace Librarian’s Handbook

Session: Marketing to thrive and survive

In this session, Sian Nielson and Giles Lloyd-Brown explore how they’ve strengthened outreach and engagegement with students and disparate teams at Swansea University’s libraries.

Useful resource

A series of videos that Phil Bradley made to support his book Social Media for Creative Libraries

Session: Supporting evidence informed decision making for public health practice and policy

This session is presented by Katrina Hall, Team Lead, Knowledge Management, Observatory Evidence Service, Public Health Wales.

Useful resource

Sample chapter from Denise Koufogiannakis and Alison Brettle’s book Being Evidence Based in Library and Information Practice

Session: Planning for Disasters or Literally Firefighting?

In this session, Mark Ludlam, Learning Resources Manager at Gower College Swansea describes the experiences and lessons learned from the fire destroyed the college’s library service at the Tyoch Campus last year.

Useful resource

Sample chapter on emergency planning from Alison Cullingford’s The Special Collections Handbook.

Remember, bookings are only available until Thursday 4th May so book your place today!

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Take control of your staff’s professional development

Facet Publishing have announced the release of Practical Tips for Developing Your Staff9781783300181.jpg

Part of the Practical Tips for Library and Information Professionals series, this new book offers a compendium of innovative tips and tried-and-tested best practice to enable library and knowledge workers to take control of professional development regardless of the budget and time available to them.

Continuing professional development (CPD) is a key component of a successful and satisfying career and this book, written by Tracey Pratchett and Gil Young with Carol Brooks, Lisa Jeskins and Helen Monagle, offers a wide range of ideas and methods for all library and information professionals to manage the development of those who work for and with them. The flexible tips and handy implementation advice cover everything from appraisals and goal setting to using social media and networking.

The authors explain that the book “has been designed to be dipped into as and when required. Each tip or activity comes with an overview and detail, guidance on timing and some issues to think about when trying out the techniques. The important ‘more’ sections provide the reader with further suggestions and ideas to extend each tip.”

Tracey Pratchett has worked in the health sector for 9 years and many of the tips in this book have been used by her to develop her role and to benefit her team.

Gil Young is the NHS LKS Workforce Development Manager for the Health Care Libraries Unit North. She is a CILIP Fellow and associate member of the CIPD.

Carol Brooks has over 30 years’ experience in training and development and is the founder of Chrysalis Development.

Lisa Jeskins is a freelance training consultant who loves creating and delivering interactive, memorable learning experiences.

Helen Monagle is a Serials Librarian at Manchester Metropolitan University. She is one of the co-founders of NLPN.

If you would like to receive monthly eBulletins from Facet Publishing join the mailing list below.


Digital Disruption and Trust in ‘Brand Library’

By Steve O’Connor, Information Exponentials Consultancy

When under attack, defence is the better posture.  Perhaps this is more about survival than defence.

The word ‘library’ is a term/organisation/function that our profession can be rightly call its own. The abandonment of this term in favour of ‘Learning Centre’/’Information Hub’ or whatever, is mistaken and a diminution of the value of the term library and by extension to this profession.

Sun Tzu in the Art of War ( Hawkins and Rajagopal:56) indicates that, “Security against defeat implies defensive tactics; ability to defeat the enemy means taking the offensive.” So defence is crucial and cannot remain a permanent state of being but should always be matched by forward action. It is a balance of risk-management approaches, to defend in the face of attack but to have a retort ready. The organisation which takes a defensive posture hoping that the enemy will pass it by, will more often face an enemy willing to engage with a far greater level of risk exposure. What do they have to lose?

Many aspects of our lives come under one threat or another in political or economic environments. Some touch us and others are more distant. At a work level we, or our organisations, can adopt a defensive, a forward or assertive stance. Another comment from the Art of War (57), “standing on the defensive indicates insufficient strength; attacking, a super-abundance of strength.” Sometimes the position we take is one in which we feel most comfortable with, not one which is necessarily the best to adopt. How do we choose?

In the process of choosing our future path we instinctively use detectors of trust and distrust as we decide on the appropriate course of action. We trust certain approaches.  For reasons known only to us we are affected by distrust factors as well. We trust certain approaches and distrust others.  There is a significant literature on this dichotomy of trust and distrust.

A little while ago I published an article with my supervisor on ‘Attitudes toward technology as predictors of online catalog usage’( College and Research Libraries 47(6): 605)   The research involved using measures of social attitudes toward computers in the particular context of the introduction of the OPAC into a university library.  It was a project of social psychology in action.

“It is clear from the study that although library users, at one level, can give a specific technology a very high level of acceptance, the same users can, at another level, exhibit contrasting attitudes toward computer technology in general.  This view of new computer technology has not been subject to intense investigation and yet may have far reaching implications for library managers and practitioners.  These attitudes of distrust and positive acceptance can be predictors of acceptance and future usage of OPAC’s.” (610).

At the same time, users could experience trust in one approach and yet distrust in another.  Trust and distrust are powerful factors in how we address government, our colleagues, our profession … to name but a few. It also applies to how people, or library users perceive librarians and libraries.Simple concepts of trust and distrust.Trust for what the library was doing but distrust for the technology. Governments can rise or fall on this concept!

Abandoning the name ‘library’ is implying that it is now a distrusted place or term. Rather such actions convey a sense of unknowing; or a sense of bewilderment and confusion in the role of the replacement for the library. It is no endorsement in any future! It is a recipe for an organisation without direction, history or community acceptance.

Time and again, I am reminded that people trust libraries to be safe places. They trust librarians to be trustworthy people. They trust the quality and accuracy of the information and materials they can access through the library. The metrics of library activity vary but it should be argued that overall there is growth and reliance on the library and what it sets out to do. We should recognise the trust that is placed in us and seek to grow that trust.

Libraries are always under one kind of threat or another. Whether it is perceived that they will be replaced by the internet, by some mega company marauding out there or that they meekly go away in the face of local criticism/savage budget cuts. But the perception is there. As one example, many public libraries here in the UK have closed as a result of financial cuts.So many special libraries have been disappeared leaving only traces of past service. The recent EDGE conference in Edinburgh evidenced a number of stimulating developments of new service in public libraries.  These changes are exciting and innovative. The conference was one of the best I have attended in years.

The doomsayers portray the library as dead and irrelevant. The library profession has  accumulated so much trust on which to build. Library users expect libraries to be there and to guide and assist them. The future will inevitably be different but the positions we take should not be defensive but assertive; be informed with profession knowledge, imagination and belief. On the basis of these informed positions and the trust in libraries and their staffs, there are powerful directions in which to grow. We need to create the future for ourselves rather than having it created for us. Build on Trust.

About the author

Steve O’Connor has developed and managed projects and programs to collaboratively serve the library community.

Steve has a recognised reputation for research, publishing, presentation and consultation.  He has held senior positions both in Australia and in Hong Kong while working internationally.

His latest book is a collection of essays on Library Management in Disruptive Times (Facet 2015)

He is currently working with public and special libraries aiming to re-invent themselves as vibrant libraries in their communities and on a Masters of Information Leadership with Charles Sturt University where he is an Adjunct Professor.

He is the Director of Information Exponentials. He is also the Editor of the international peer reviewed journal Library Management.

Is the traditional library business model dead?

Library Management in Disruptive Times: Skills and knowledge for an uncertain future examines the effects of disruptive change on libraries, library management and library managers and identifies the key skills and attitudes needed by the library leaders of today and tomorrow.O'Connor_Disruptive_COVER

With contributions from expert professional library leaders and educators, this edited collection offers thought-provoking perspectives on the challenge of the current operating environment across a range of library sectors, library professional associations and geographic regions. As leading influencers of the professional thinking and management behaviours of the profession, the contributors apply their own unique perspectives to the challenges of disruptive change in libraries globally.

Key topics covered include:

  • leading change
  • management fads and their impact on libraries
  • user engagement
  • the value of collaboration and consortia
  • library management and the global economic crisis
  • agile management techniques
  • the role of professional associations in redefining the profession
  • developing management skills on the job
  • planning for the future.

This dynamic collection helps readers to envision the purpose and value of future libraries and to see change as a rare opportunity to create truly new roles for librarians.

This book will be essential reading for library managers, directors and aspiring leaders throughout the world.

Find out more and look inside the book on the Facet website.